Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king bed with a High Roller view. Arrived after 10 PM on a Thursday night and still needed to wait in line for almost an hour to use a self check in kiosk. Initial impression was the room was very good however the TV didn’t work. We have been suggested to verify in w the front desk in the AM, which we did. They requested if it was ok to enter the room while we have been gone for the day, sightseeing.
- We inquired what might be done relating to the TV issue and she or he offered to “improve us” to a room with a similar view.
- This isn’t the Flamingo I even have stayed at and enjoyed in the past.
- We were suggested to verify in w the entrance desk in the AM, which we did.
- We appreciate you taking the time to offer your suggestions, Timgerkman2021.
- Your feedback have been shared with the appropriate staff for their input and a spotlight.
So we referred to as down to the front desk to allow them to know, to no avail bc they did not present or contact us back either. The “complaint call” got by way of to somebody, the following day about 24 hours later and offered us a $50 food credit to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t an actual individual to satisfy with and we couldn’t probability lacking our flights over one other dirty rouletee disappointing customer support expertise, so we have been compelled to used the self kiosk to take a look at. We will NEVER suggest the Flamingo to anybody for anything. We recognize you taking the time to provide your feedback, Lisa. Your feedback have been shared with the suitable team for his or her enter and a focus. We value your patronage and hope to look ahead to welcoming you again.
Not The Most Effective – Flamingo Las Vegas Resort & On Line Casino
Review tags are at present solely obtainable for English language reviews. This evaluation is the subjective opinion of a Tripadvisor member and never of Tripadvisor LLC. Tripadvisor performs checks on evaluations.
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However, I did name concerning the lack of scorching water and somehow they made some adjustment and got the water warmer within a couple of hours. I did not complain about the other issues in the room. This enterprise uses instruments supplied by Tripadvisor to encourage and collect visitor reviews, together with this one. Thank you for taking the time to share your experience with us, John! We cannot wait to welcome you back for an additional great time at Flamingo Las Vegas soon.
Not One Of The Best – Flamingo Las Vegas Lodge & Casino
This is not the Flamingo I even have stayed at and loved prior to now. Thinking we would not be within the room much, we decided to just make-do. When we woke Monday I needed to leap int he shower. Water barely warmed up, so I took a quick one. I don’t normally call and complain as a result of I don’t need them pondering I am in search of any freebies.
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We gave the OK however my husband took photos of all of our stuff earlier than we left. I tried to call the customer service quantity however was informed that they have been out of the US and I wanted to talk to someone on website. So, you guessed it, we waited within the line, tried to maintain calm and hopeful that someone would make it right ultimately. My husband additionally tried to talk to Caesar’s Rewards, , and so they solely identified what the supervisor seemed like so we might ask to talk to her once we made to the entrance of the road.
We are planning a giant group trip (12-14) in March. I am coordinating it and was recommending to the others we stay on the Flamingo due to its location and my good experiences there in the past. Instead, we are going to keep elsewhere (Harrah’s, New York, etc) related in worth however a lot cleaner and never in such a state of dis-repair. Next time we will stay at a sister-property like Harrah’s or the Linq. Something related in price but trying much better. Until some changes happen, I is not going to suggest this place to anybody. I did notice that a variety of the buttons int he hallways for the elevators did not work.
I inform the employee that we want to speak to the manager, and gesture to the blonde lady that was pointed out to us, however she sees me, activates her heel and walks the opposite means. We inquired what might be accomplished concerning the TV concern and she offered to “improve us” to a room with an analogous view. I called the customer support line once more to see if there was ANYONE else that I may speak to and all I received back was an unapologetic, monotone, lady that supplied to file a criticism for me. We waited the remainder of the night time for the Engineering Manager to point out up along with his “clarification or apology” however you guessed it, no present.
We recognize you taking the time to offer your feedback, Timgerkman2021. We respect you taking the time to offer your feedback, Saleslady730. We respect you taking the time to supply your suggestions, Katie. Roulette vendor was mean and took her candy time rearranging chips. Other folks walked away from the table as a result of her horrible perspective. This was my third and final time staying on the flamingo.